Legal & Governance Privacy Policy
Privacy Policy
Enterprise Data Protection
Your trust is our foundation. Learn how Convoiz safeguards your voice recordings, meeting transcripts, and corporate intelligence.
1. Information We Collect
Convoiz collects information necessary to provide real-time meeting intelligence, automatic transcription, and administrative automation for enterprise teams.
a. Voice & Meeting Data: When you connect Convoiz to your meeting platforms (such as Zoom, Google Meet, or Microsoft Teams), we process audio streams and meeting metadata strictly during the meeting session to provide real-time assistance and transcription.
b. Account & Organization Details: Name, work email address, company name, team role, and billing information provided during registration or demo requests.
c. Technical & Usage Logs: IP addresses, browser types, device identifiers, and platform interaction telemetry used for performance optimization and security auditing.
a. Voice & Meeting Data: When you connect Convoiz to your meeting platforms (such as Zoom, Google Meet, or Microsoft Teams), we process audio streams and meeting metadata strictly during the meeting session to provide real-time assistance and transcription.
b. Account & Organization Details: Name, work email address, company name, team role, and billing information provided during registration or demo requests.
c. Technical & Usage Logs: IP addresses, browser types, device identifiers, and platform interaction telemetry used for performance optimization and security auditing.
2. How We Use Your Information
We process your data exclusively to deliver and improve Convoiz platform capabilities:
- Delivering sub-second live AI assistance and recommendations during calls.
- Generating automated meeting transcriptions, action items, and executive summaries.
- Syncing call notes and insights into your designated CRM systems (e.g. Salesforce, HubSpot).
- Ensuring system security, uptime reliability, and fraud prevention.
3. Data Ownership & Zero Selling Policy
Your data belongs to you. Convoiz does not sell, rent, monetize, or trade your audio recordings, meeting transcripts, or customer CRM records to any third party.
Customer data is never used to train public machine learning models. Custom voice AI models operating within your organization remain isolated to your enterprise tenant.
Customer data is never used to train public machine learning models. Custom voice AI models operating within your organization remain isolated to your enterprise tenant.
4. Security & Encryption
All voice streams and stored meeting intelligence records are protected using industry-leading encryption standards:
• Data in Transit: Encrypted using TLS 1.3 protocol.
• Data at Rest: Encrypted using AES-256 bit encryption.
• Access Controls: Role-Based Access Control (RBAC) and Single Sign-On (SSO / SAML 2.0) support.
• Data in Transit: Encrypted using TLS 1.3 protocol.
• Data at Rest: Encrypted using AES-256 bit encryption.
• Access Controls: Role-Based Access Control (RBAC) and Single Sign-On (SSO / SAML 2.0) support.
5. Data Retention & Deletion Rights
Enterprise administrators retain full control over data retention schedules. You may configure automatic auto-deletion policies for audio recordings and transcriptions (e.g., 30, 60, 90 days or custom schedules).
Upon account termination or written request to privacy@convoiz.com, all tenant data is permanently purged from our primary servers and backups within 30 days.
Upon account termination or written request to privacy@convoiz.com, all tenant data is permanently purged from our primary servers and backups within 30 days.
6. Contact Privacy Office
If you have questions regarding this Privacy Policy or wish to exercise data subject access rights under GDPR or CCPA, contact our Data Protection Officer at:
Email: privacy@convoiz.com
Address: Convoiz Security & Privacy Office, Enterprise Compliance Division.
Email: privacy@convoiz.com
Address: Convoiz Security & Privacy Office, Enterprise Compliance Division.
Ready to See Convoiz in Action?
Join teams already using AI to win more conversations.
No credit card required · Up and running in 30 min